Sean Kerndt – DealerOn https://www.dealeron.com Thu, 01 Feb 2024 15:25:55 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.24 https://www.dealeron.com/wp-content/uploads/favicon-100x100.png Sean Kerndt – DealerOn https://www.dealeron.com 32 32 Who We Are: Brittany Brooks, Manager of Customer Support https://www.dealeron.com/blog/who-we-are-brittany-brooks-manager-of-customer-support/ https://www.dealeron.com/blog/who-we-are-brittany-brooks-manager-of-customer-support/#respond Thu, 18 Jan 2024 15:01:16 +0000 https://www.dealeron.com/?p=14815 We’re back with another edition of our Who We Are series! Join us for a chat with one of the leaders of our Customer Support department, Brittany Brooks. We spoke about her approach to leadership, what drove her to a career in customer care, and where she draws inspiration from. What team are you on and what is your role...

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Free Guide: Supercharged Search for Dealerships https://www.dealeron.com/blog/free-guide-supercharged-search-for-dealerships/ https://www.dealeron.com/blog/free-guide-supercharged-search-for-dealerships/#respond Wed, 11 Oct 2023 20:05:56 +0000 https://www.dealeron.com/?p=14711 If you want to claim your spot at the top of local search results, you need a comprehensive local SEO strategy. Download our free guide “Supercharged Search for Dealerships” to learn in-depth strategies and tactics that can help rocket your website up search rankings. 96% of car buyers start their search online. And the first organic search result is up...

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Summer Product Release 2023 https://www.dealeron.com/blog/summer-product-release-2023/ https://www.dealeron.com/blog/summer-product-release-2023/#respond Wed, 20 Sep 2023 16:10:16 +0000 https://www.dealeron.com/?p=14629 Welcome to the future of automotive marketing. Uncover the latest developments on our platform, featuring enhanced compliance, optimized site speed, and the highly anticipated introduction of our Design Studio. While summer may be ending, a new era of game-changing products is just getting started at DealerOn! We’ve got tons of great new products and features designed to enhance the digital...

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Who We Are: Dylan Nelson, Customer Success Manager III https://www.dealeron.com/blog/who-we-are-dylan-nelson-customer-success-manager-iii/ https://www.dealeron.com/blog/who-we-are-dylan-nelson-customer-success-manager-iii/#respond Fri, 08 Sep 2023 14:55:48 +0000 https://www.dealeron.com/?p=14513 In this edition of “Who We Are,” we’re honored to introduce you to Customer Success Manager, Dylan Nelson! Dylan spoke with us about his team’s mindset, communication cadence, and the importance of relationship building. What team are you on and what is your role at DealerOn? I am a Customer Success Manager III on Team Libra. How does your team...

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Cosmos Platform Case Study: Kudick Chevrolet Buick https://www.dealeron.com/blog/cosmos-platform-case-study-kudick-chevrolet-buick/ https://www.dealeron.com/blog/cosmos-platform-case-study-kudick-chevrolet-buick/#respond Tue, 29 Aug 2023 15:48:26 +0000 https://www.dealeron.com/?p=14399 Upgrading to the Cosmos Platform gave Kudick Chevrolet Buick a powerhouse website loaded with features to delight shoppers and staff alike. The results were a staggering increase in Engagement, Conversion Rate, and Leads. In February 2023, Kudick Chevrolet Buick upgraded to DealerOn’s new all-in-one platform Cosmos. The upgrade gave Kudick a powerhouse new website loaded with features to delight staff...

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Who We Are: Austin Marean, Customer Success Manager III https://www.dealeron.com/blog/who-we-are-austen-marean-customer-success-manager/ https://www.dealeron.com/blog/who-we-are-austen-marean-customer-success-manager/#respond Fri, 21 Jul 2023 13:55:23 +0000 https://www.dealeron.com/?p=14256 Get to know Austin Marean, DealerOn Customer Success Manager III, in this one-on-one interview. We spoke about the power of positivity, her dedication to self-improvement, and the wisdom that comes with experience. What team are you on and what is your role at DealerOn? I am a Customer Success Manager III on the Team Aries Customer Support team. How does your...

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Who We Are: Kelly Schnarrs, Customer Success Manager II https://www.dealeron.com/blog/who-we-are-kelly-schnarrs-customer-success-manager-ii/ https://www.dealeron.com/blog/who-we-are-kelly-schnarrs-customer-success-manager-ii/#respond Fri, 16 Jun 2023 14:16:53 +0000 https://www.dealeron.com/?p=14224 Get to know Kelly Schnarrs, DealerOn Customer Success Manager II, in this one-on-one interview. She gave us the inside scoop on delivering a stellar customer experience, her passion for home projects, and an obsession with finding the perfect gift. What team are you on and what is your role at DealerOn? I’m on Team Leo, woot woot! My role is...

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Cosmos Platform Case Study: Bryan Easler Toyota https://www.dealeron.com/blog/cosmos-platform-case-study-bryan-easler-toyota/ https://www.dealeron.com/blog/cosmos-platform-case-study-bryan-easler-toyota/#respond Tue, 13 Jun 2023 14:22:20 +0000 https://www.dealeron.com/?p=14226 The Cosmos platform’s brand-new Search Results Pages, Vehicle Details Pages, and advanced features set the stage for shopper engagement to skyrocket on the Bryan Easler Toyota website. Headquartered in Hendersonville, North Carolina, Bryan Easler Toyota is dedicated to delivering an exceptional car buying experience to their customers. Already recognized in 2019 as a top dealership, Easler knew their digital presence...

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Who We Are: Felipe Suarez, Customer Success Manager https://www.dealeron.com/blog/who-we-are-felipe-suarez-customer-success-manager/ https://www.dealeron.com/blog/who-we-are-felipe-suarez-customer-success-manager/#respond Wed, 17 May 2023 14:32:26 +0000 https://www.dealeron.com/?p=14183 Learn more about Felipe Suarez, Customer Success Manager, in this one-on-one interview. He spoke with us about his approach to providing excellent customer service, dedication to family and faith, and love of Mariachi. What team are you on and what is your role at DealerOn? I am on the Customer Support Team and work as a Customer Success Manager. How...

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Free Guide: Online Presence Checklist https://www.dealeron.com/blog/free-guide-online-presence-checklist/ https://www.dealeron.com/blog/free-guide-online-presence-checklist/#respond Mon, 01 May 2023 18:56:09 +0000 https://www.dealeron.com/?p=14156 Keeping your dealership business listings accurate is critical to your customer experience and SEO. Audit your dealership’s online business listings with our free guide to ensuring listing accuracy across the web. Accurate business listings are essential not only to your customers, but to your SEO rankings. When search engines find listing inaccuracy online, it causes your search rankings to drop....

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Cosmos Platform Case Study: McKie Ford Lincoln https://www.dealeron.com/blog/cosmos-platform-case-study-mckie-ford-lincoln/ https://www.dealeron.com/blog/cosmos-platform-case-study-mckie-ford-lincoln/#respond Tue, 18 Apr 2023 16:50:30 +0000 https://www.dealeron.com/?p=14140 Find out how the Cosmos website platform helps McKie Ford Lincoln give their customers the ultimate car buying experience. Cosmos Drives Results McKie Ford Lincoln upgraded to DealerOn’s revolutionary platform Cosmos in 2021, enticed by Cosmos’ Search Results page, Shop-By-Payment options, and native applications.   “The Cosmos platform is a breeze to work with. We can quickly and easily update...

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Who We Are: Josh Barry, Customer Success Manager https://www.dealeron.com/blog/josh-barry-customer-success-manager/ https://www.dealeron.com/blog/josh-barry-customer-success-manager/#respond Fri, 31 Mar 2023 14:19:36 +0000 https://www.dealeron.com/?p=14115 Let us introduce you to Josh Barry. Josh is a Customer Success Manager on Team Libra and has received numerous accolades from clients and teammates alike. To quote one of our clients “Josh Barry is our rep and he is the best!” Keep reading to find out what makes this Support Superstar tick. What team are you on and what...

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Cosmos for Kia Dealers Webinar: 3/16/23 https://www.dealeron.com/blog/cosmos-for-kia-dealers-webinar-march-16-2023/ https://www.dealeron.com/blog/cosmos-for-kia-dealers-webinar-march-16-2023/#respond Mon, 13 Mar 2023 20:00:47 +0000 https://www.dealeron.com/?p=14105 Kia Digital is hosting a special webinar for the DealerOn Cosmos Platform on March 16th at 1pm EST! Register today to get an in-depth tour of all the new features that come with this powerful website platform. Cosmos is a native e-commerce platform that exposes payments to car shoppers the moment they arrive at your Kia website. Cosmos leverages an open...

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One App To Rule Them All Webinar: 3/22/23 https://www.dealeron.com/blog/webinar-3-22-23-one-app-to-rule-them-all/ https://www.dealeron.com/blog/webinar-3-22-23-one-app-to-rule-them-all/#respond Fri, 03 Mar 2023 16:43:27 +0000 https://www.dealeron.com/?p=14065 Learn all about the one app you need to manage all your business listings across the web at our special webinar March 22 at 2pm EST. Your business listings are spread out all over the internet and it’s costing you big time. Learn all about the one app you need to manage all your business listings across the web at...

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Who We Are: Logan Lopez, Enterprise Support Team Lead https://www.dealeron.com/blog/who-we-are-logan-lopez-enterprise-support-team-lead/ https://www.dealeron.com/blog/who-we-are-logan-lopez-enterprise-support-team-lead/#respond Thu, 23 Feb 2023 21:03:45 +0000 https://www.dealeron.com/?p=14088 Meet Logan Lopez, who not only goes the extra mile for our clients, but goes above and beyond to help everyone within our organization. He was presented with our Champion of the Month award for January 2023 due to his ongoing support of our organization, inside and out, and we are incredibly excited to share his interview with you. What...

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Who We Are: Chau Nguyen, Product Training Specialist https://www.dealeron.com/blog/who-we-are-chau-nguyen-product-training-specialist/ https://www.dealeron.com/blog/who-we-are-chau-nguyen-product-training-specialist/#respond Fri, 06 Jan 2023 17:03:27 +0000 https://www.dealeron.com/?p=13890 We have a great interview with our Product Training Specialist, Chau Nguyen, in this edition of Who We Are! Read on to learn about her admiration of Barbara Walters, her violin skills, and how she helps our teams become the most knowledgable around. What team are you on and what is your role at DealerOn? I work in the Training...

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Who We Are: Kyle Lawson, Quality Assurance Trainer https://www.dealeron.com/blog/who-we-are-kyle-lawson-quality-assurance-trainer/ https://www.dealeron.com/blog/who-we-are-kyle-lawson-quality-assurance-trainer/#respond Fri, 02 Dec 2022 16:58:12 +0000 https://www.dealeron.com/?p=13833 In this edition of our Who We Are series, we shine the spotlight on Quality Assurance Trainer, Kyle Lawson. Kyle and the rest of the Quality Assurance Trainers Team work tirelessly to ensure DealerOn provides top-notch customer service to our clients. Read on to learn more about Kyle and the crucial role his team plays at DealerOn. What team are...

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Who We Are: Brandi Bekken, Support Business Analyst https://www.dealeron.com/blog/who-we-are-brandi-bekken-support-business-analyst/ https://www.dealeron.com/blog/who-we-are-brandi-bekken-support-business-analyst/#respond Fri, 28 Oct 2022 15:52:30 +0000 https://www.dealeron.com/?p=13722 We’re shining the spotlight on a key member of our Customer Support Team in this edition of Who We Are! Brandi Bekken has the critical behind-the-scenes role of Support Business Analyst, ensuring we are providing the most efficient, productive Support Team possible for our clients. Read on to learn more about this Support superstar. What team are you on and...

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Digital Retail for Car Dealers: What You Need to Know https://www.dealeron.com/blog/digital-retail-for-car-dealers-what-you-need-to-know/ https://www.dealeron.com/blog/digital-retail-for-car-dealers-what-you-need-to-know/#respond Mon, 24 Oct 2022 14:26:42 +0000 https://www.dealeron.com/?p=13701 Digital Retail has dramatically changed the car buying experience for both customers and dealerships. We take an in-depth look at most important questions surrounding Digital Retail in this edition of DealerOn University. Digital retail is in high demand for car buyers. Their expectations have evolved, and they are demanding robust digital features that emulate the in-store experience and can be accessed...

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Who We Are: Donovan Tucker, Manager of Customer Support https://www.dealeron.com/blog/donovan-tucker-manager-of-customer-support/ https://www.dealeron.com/blog/donovan-tucker-manager-of-customer-support/#respond Fri, 23 Sep 2022 18:15:45 +0000 https://www.dealeron.com/?p=13643 We had the pleasure of interviewing our Manager of Customer Support, Donovan Tucker, in this edition of Who We Are. Read on to learn about the leader of Team Gemini and everything he brings to the DealerOn organization.   What team are you on and what is your role at DealerOn? My name is Donovan Tucker, and I am a...

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Who We Are: Luis Moran, Lead Desktop Engineer & Security https://www.dealeron.com/blog/who-we-are-luis-moran-lead-desktop-engineer-security/ https://www.dealeron.com/blog/who-we-are-luis-moran-lead-desktop-engineer-security/#respond Fri, 12 Aug 2022 14:03:42 +0000 https://www.dealeron.com/?p=13572 Grab your beverage of choice and sit down for another installment of our Who We Are series. Read our interview with our Lead Desktop Engineer & Security, Luis Moran to get the full scoop on what it takes to be part of the elite DealerOn IT Team.   What team are you on and what is your role at DealerOn?...

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Apex Digital Retail Has Brand New Features Available https://www.dealeron.com/blog/apex-digital-retail-has-brand-new-features-available/ https://www.dealeron.com/blog/apex-digital-retail-has-brand-new-features-available/#respond Wed, 27 Jul 2022 21:26:40 +0000 https://www.dealeron.com/?p=13560 Apex Digital Retail has gotten a major upgrade that we couldn’t be more excited to share with you! Sporting a fresh new look and loaded with new features, Apex Digital Retail has evolved into an elite open-retailing solution that can outperform the competition. Read on for a full breakdown of the latest features.   Personalization and User Experience Upgrades Our...

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Automate Your Vehicle Specials From Beginning to End https://www.dealeron.com/blog/automate-your-vehicle-specials-from-beginning-to-end/ https://www.dealeron.com/blog/automate-your-vehicle-specials-from-beginning-to-end/#respond Thu, 21 Jul 2022 14:40:18 +0000 https://www.dealeron.com/?p=13533 Find out how automating your special offers can save your store up to 60 hours of work per month in this edition of DealerOn University. Advertising special offers on the web is a tried-and-true tactic for generating automotive sales leads. On average, 15% of your website visitors find you through special offers placed on various marketing channels, such as Google...

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Who We Are: Glenn Batchler, Project Coordinator https://www.dealeron.com/blog/who-we-are-glenn-batchler-project-coordinator/ https://www.dealeron.com/blog/who-we-are-glenn-batchler-project-coordinator/#respond Fri, 01 Jul 2022 15:57:59 +0000 https://www.dealeron.com/?p=13524 The DealerOn Implementation Team works incredibly hard coordinating website builds for our partners, and we are pleased to shine the spotlight on a key member of the team. Learn all about our rock star Project Coordinator Glenn Batchler in this edition of Who We Are.   What team are you on and what is your role/job title? I am currently...

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Who We Are: Anthony Stone, Lead Visual Designer https://www.dealeron.com/blog/who-we-are-anthony-stone-lead-visual-designer/ https://www.dealeron.com/blog/who-we-are-anthony-stone-lead-visual-designer/#respond Fri, 17 Jun 2022 15:09:52 +0000 https://www.dealeron.com/?p=13477 Starting with Customer Support back in 2013, Anthony Stone became one of the pillars of our fantastic Design Team here at DealerOn. We’re taking a trip to the race track to meet our Lead Visual Designer in this edition of Who We Are.   What team are you on and what is your role at DealerOn? I’m currently the lead...

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Who We Are: Alex Hedstrom, Manager of Video https://www.dealeron.com/blog/who-we-are-alex-hedstrom-manager-of-video/ https://www.dealeron.com/blog/who-we-are-alex-hedstrom-manager-of-video/#respond Fri, 03 Jun 2022 17:56:15 +0000 https://www.dealeron.com/?p=13379 We had the pleasure of interviewing our Manager of Video, Alex Hedstrom for this edition of Who We Are. Read on to find out what fuels the DealerOn Marketing efforts. Hint: Its round, covered in cheese, and his favorite can be found in Rockville, Maryland. What team are you on and what is your role/job title? I’m the Manager of...

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Who We Are: Cesar Hernandez, Manager Of Data Support https://www.dealeron.com/blog/who-we-are-cesar-hernandez-manager-of-data-support/ https://www.dealeron.com/blog/who-we-are-cesar-hernandez-manager-of-data-support/#respond Fri, 22 Apr 2022 16:08:04 +0000 https://www.dealeron.com/?p=13257 Our Manager of Data Support, Cesar Hernandez was able to take time out of his day to give us a look behind-the-scenes at the world of OEM data management, coordinating with our engineering teams, and keeping inventory syndications going full-steam ahead. What team are you on and what is your role at DealerOn? Data Support, I manage the team and...

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Aaron Thumma, Scrum Master https://www.dealeron.com/blog/aaron-thumma-scrum-master/ https://www.dealeron.com/blog/aaron-thumma-scrum-master/#respond Fri, 25 Mar 2022 14:41:42 +0000 https://www.dealeron.com/?p=13202 Scrum Master is a critical role in any Agile project management organization, especially one with as many ground-breaking products being developed as we do at DealerOn. Our Scrum Master, Aaron Thumma, took time out of his busy schedule to speak with us about his role at DealerOn, his love of travel, and more in this edition of Who We Are....

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Who We Are: Tim Kaetzel, Senior Manager of Development https://www.dealeron.com/blog/who-we-are-tim-kaetzel-senior-manager-of-development/ https://www.dealeron.com/blog/who-we-are-tim-kaetzel-senior-manager-of-development/#respond Tue, 08 Mar 2022 16:14:12 +0000 https://www.dealeron.com/?p=13145 One of the leaders of our Development Team was gracious enough to take time out of his schedule to speak with us about life at DealerOn, his passion for software development, and more. Read our latest edition of Who We Are to learn about our Senior Manager of Development, Tim Kaetzel.   What team are you on and what is...

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Who We Are: Christina Cuatto, Group Product Manager https://www.dealeron.com/blog/who-we-are-christina-cuatto-group-product-manager/ https://www.dealeron.com/blog/who-we-are-christina-cuatto-group-product-manager/#comments Fri, 28 Jan 2022 20:44:15 +0000 https://www.dealeron.com/?p=13049 We were thrilled to be able to sit down with the leader of our Marketplace Apps Team, Christina Cuatto! Not only is she the face of our Wednesday Workshop series, Christina leads various product initiatives such as Apex Digital Retail, working diligently to bring dealerships innovative web solutions. Learn more about this key member of the DealerOn team in this...

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Who We Are: Tony Soares, Director of SEO https://www.dealeron.com/blog/who-we-are-tony-soares-director-of-seo/ https://www.dealeron.com/blog/who-we-are-tony-soares-director-of-seo/#respond Mon, 20 Dec 2021 15:34:20 +0000 https://www.dealeron.com/?p=12950 We’re learning everything from what it takes to make it in the competitive automotive SEO world to what it would be like to sit down with Nikola Tesla in this Who We Are interview with Director of SEO, Tony Soares!   What team are you on? And what is your role at DealerOn? I am the Director of SEO for...

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Who We Are: Tess Bandos, Customer Success Manager https://www.dealeron.com/blog/who-we-are-tess-bandos-customer-success-manager/ https://www.dealeron.com/blog/who-we-are-tess-bandos-customer-success-manager/#respond Wed, 24 Nov 2021 19:32:38 +0000 https://www.dealeron.com/?p=12914 We were lucky to have the chance to speak with one of our fantastic Customer Success Managers, Tess Bandos, for an in-depth Who We Are interview. Find out how Tess promotes collaboration within her team and much more in the full interview. What team are you on and what is your role at DealerOn? I’m on the Customer Success team...

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Who We Are: Dylan McLane, Director of Design and Implementation https://www.dealeron.com/blog/who-we-are-dylan-mclane-director-of-design-and-implementation/ https://www.dealeron.com/blog/who-we-are-dylan-mclane-director-of-design-and-implementation/#respond Fri, 22 Oct 2021 15:35:30 +0000 https://www.dealeron.com/?p=12856 We’ve got a fantastic Who We Are interview for you this week! We had the chance to sit down with our Director of Design and Implementation, Dylan McLane and spoke about everything from his passion for soccer to what has made his team’s so successful at DealerOn. Don’t miss it!   What team are you on? And what is your...

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Who We Are: Javier Urbina, Product Manager https://www.dealeron.com/blog/who-we-are-javier-urbina-product-manager/ https://www.dealeron.com/blog/who-we-are-javier-urbina-product-manager/#respond Fri, 27 Aug 2021 18:13:34 +0000 https://www.dealeron.com/?p=12756 We had a great interview with a key member of our Product Team, Javier Urbina. Javier has a key role in bringing many of DealerOn’s products to life and we were thrilled that he was able to find the time to chat with us.     What team are you on and what is your role/job title?  I’m a Product...

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Who We Are: Brittany Beene, Employee Experience Advocate https://www.dealeron.com/blog/who-we-are-brittany-beene-employee-experience-advocate/ https://www.dealeron.com/blog/who-we-are-brittany-beene-employee-experience-advocate/#respond Fri, 30 Jul 2021 18:09:57 +0000 https://www.dealeron.com/?p=12676 Since her first day at DealerOn Brittany Beene has been instrumental in making DealerOn a positive place to work, learn, and grow. We’re thrilled to share her Who We Are interview with you. What team are you on and what is your role/job title? I am one of our employee experience advocates on the people team. How does your team/role...

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Who We Are: Carolina Cacioli, Web Design Project Lead https://www.dealeron.com/blog/who-we-are-carolina-cacioli-web-design-project-lead/ https://www.dealeron.com/blog/who-we-are-carolina-cacioli-web-design-project-lead/#comments Fri, 02 Jul 2021 16:30:27 +0000 https://www.dealeron.com/?p=12620 We had a great chat with one of the leaders of our amazingly talented Design Team, Carolina Cacioli! We discuss what makes DealerOn’s website design so effective and much more in this week’s Who We Are. What team are you on and what is your role/job title? I am on the Design Team, where I’m a Web Designer Project Lead...

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Who We Are: Alyssa Adams, Director of Customer Success https://www.dealeron.com/blog/who-we-are-alyssa-adams-director-of-customer-success/ https://www.dealeron.com/blog/who-we-are-alyssa-adams-director-of-customer-success/#respond Fri, 14 May 2021 18:01:55 +0000 https://www.dealeron.com/?p=12512 We were lucky to be joined by a couple of DealerOn All-Stars for this week’s Who We Are; Alyssa Adams, Director of Customer Success, and The Official Good Boy of DealerOn, Moose. What team are you on and what is your role/job title? I am part of the Customer Success Team out of Michigan. My role is the Director of...

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Who We Are: Courtney Mahoney, Director of Enterprise Customer Success https://www.dealeron.com/blog/who-we-are-courtney-mahoney-director-of-enterprise-customer-success/ https://www.dealeron.com/blog/who-we-are-courtney-mahoney-director-of-enterprise-customer-success/#respond Fri, 23 Apr 2021 18:20:04 +0000 https://www.dealeron.com/?p=12468 We’ve got another great Who We Are for you! This week it’s DealerOn’s own Courtney Mahoney, Director of Enterprise Customer Success. We cover everything from team building to beef jerky in this special interview. What team are you on and what is your role/job title? Thank you so much for having me! I’m Courtney Mahoney, Director of Enterprise Customer Success...

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Who We Are: Jayna Freeman, Director of Customer Support https://www.dealeron.com/blog/who-we-are-jayna-freeman-director-of-customer-support/ https://www.dealeron.com/blog/who-we-are-jayna-freeman-director-of-customer-support/#comments Tue, 23 Feb 2021 17:59:23 +0000 https://www.dealeron.com/?p=12341 We sat down with our Director of Customer Support to discuss her philosophy on delivering quality dealership support, travelling around the world, and superpowers. What team are you on and what is your role/job title? My name is Jayna Freeman and I’m the Director of Customer Support for DealerOn. I oversee the Customer Support, Enterprise, Data Support, and Training teams....

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