Who We Are – DealerOn

Who We Are: Brittany Brooks, Manager of Customer Support

Sean Kerndt — Thu, 18 Jan 2024 15:01:16 +0000

We’re back with another edition of our Who We Are series! Join us for a chat with one of the leaders of our Customer Support department, Brittany Brooks. We spoke about her approach to leadership, what drove her to a career in customer care, and where she draws inspiration from. What team are you on and what is your role...

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Who We Are: Dylan Nelson, Customer Success Manager III

Sean Kerndt — Fri, 08 Sep 2023 14:55:48 +0000

In this edition of “Who We Are,” we’re honored to introduce you to Customer Success Manager, Dylan Nelson! Dylan spoke with us about his team’s mindset, communication cadence, and the importance of relationship building. What team are you on and what is your role at DealerOn? I am a Customer Success Manager III on Team Libra. How does your team...

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Who We Are: Austin Marean, Customer Success Manager III

Sean Kerndt — Fri, 21 Jul 2023 13:55:23 +0000

Get to know Austin Marean, DealerOn Customer Success Manager III, in this one-on-one interview. We spoke about the power of positivity, her dedication to self-improvement, and the wisdom that comes with experience. What team are you on and what is your role at DealerOn? I am a Customer Success Manager III on the Team Aries Customer Support team. How does your...

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Who We Are: Kelly Schnarrs, Customer Success Manager II

Sean Kerndt — Fri, 16 Jun 2023 14:16:53 +0000

Get to know Kelly Schnarrs, DealerOn Customer Success Manager II, in this one-on-one interview. She gave us the inside scoop on delivering a stellar customer experience, her passion for home projects, and an obsession with finding the perfect gift. What team are you on and what is your role at DealerOn? I’m on Team Leo, woot woot! My role is...

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Who We Are: Felipe Suarez, Customer Success Manager

Sean Kerndt — Wed, 17 May 2023 14:32:26 +0000

Learn more about Felipe Suarez, Customer Success Manager, in this one-on-one interview. He spoke with us about his approach to providing excellent customer service, dedication to family and faith, and love of Mariachi. What team are you on and what is your role at DealerOn? I am on the Customer Support Team and work as a Customer Success Manager. How...

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Who We Are: Josh Barry, Customer Success Manager

Sean Kerndt — Fri, 31 Mar 2023 14:19:36 +0000

Let us introduce you to Josh Barry. Josh is a Customer Success Manager on Team Libra and has received numerous accolades from clients and teammates alike. To quote one of our clients “Josh Barry is our rep and he is the best!” Keep reading to find out what makes this Support Superstar tick. What team are you on and what...

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Who We Are: Logan Lopez, Enterprise Support Team Lead

Sean Kerndt — Thu, 23 Feb 2023 21:03:45 +0000

Meet Logan Lopez, who not only goes the extra mile for our clients, but goes above and beyond to help everyone within our organization. He was presented with our Champion of the Month award for January 2023 due to his ongoing support of our organization, inside and out, and we are incredibly excited to share his interview with you. What...

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Who We Are: Chau Nguyen, Product Training Specialist

Sean Kerndt — Fri, 06 Jan 2023 17:03:27 +0000

We have a great interview with our Product Training Specialist, Chau Nguyen, in this edition of Who We Are! Read on to learn about her admiration of Barbara Walters, her violin skills, and how she helps our teams become the most knowledgable around. What team are you on and what is your role at DealerOn? I work in the Training...

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Who We Are: Kyle Lawson, Quality Assurance Trainer

Sean Kerndt — Fri, 02 Dec 2022 16:58:12 +0000

In this edition of our Who We Are series, we shine the spotlight on Quality Assurance Trainer, Kyle Lawson. Kyle and the rest of the Quality Assurance Trainers Team work tirelessly to ensure DealerOn provides top-notch customer service to our clients. Read on to learn more about Kyle and the crucial role his team plays at DealerOn. What team are...

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Who We Are: Brandi Bekken, Support Business Analyst

Sean Kerndt — Fri, 28 Oct 2022 15:52:30 +0000

We’re shining the spotlight on a key member of our Customer Support Team in this edition of Who We Are! Brandi Bekken has the critical behind-the-scenes role of Support Business Analyst, ensuring we are providing the most efficient, productive Support Team possible for our clients. Read on to learn more about this Support superstar. What team are you on and...

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Who We Are: Donovan Tucker, Manager of Customer Support

Sean Kerndt — Fri, 23 Sep 2022 18:15:45 +0000

We had the pleasure of interviewing our Manager of Customer Support, Donovan Tucker, in this edition of Who We Are. Read on to learn about the leader of Team Gemini and everything he brings to the DealerOn organization. What team are you on and what is your role at DealerOn? My name is Donovan Tucker, and I am a...

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Who We Are: Luis Moran, Lead Desktop Engineer & Security

Sean Kerndt — Fri, 12 Aug 2022 14:03:42 +0000

Grab your beverage of choice and sit down for another installment of our Who We Are series. Read our interview with our Lead Desktop Engineer & Security, Luis Moran to get the full scoop on what it takes to be part of the elite DealerOn IT Team. What team are you on and what is your role at DealerOn?...

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Who We Are: Glenn Batchler, Project Coordinator

Sean Kerndt — Fri, 01 Jul 2022 15:57:59 +0000

The DealerOn Implementation Team works incredibly hard coordinating website builds for our partners, and we are pleased to shine the spotlight on a key member of the team. Learn all about our rock star Project Coordinator Glenn Batchler in this edition of Who We Are. What team are you on and what is your role/job title? I am currently...

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Who We Are: Anthony Stone, Lead Visual Designer

Sean Kerndt — Fri, 17 Jun 2022 15:09:52 +0000

Starting with Customer Support back in 2013, Anthony Stone became one of the pillars of our fantastic Design Team here at DealerOn. We’re taking a trip to the race track to meet our Lead Visual Designer in this edition of Who We Are. What team are you on and what is your role at DealerOn? I’m currently the lead...

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Who We Are: Alex Hedstrom, Manager of Video

Sean Kerndt — Fri, 03 Jun 2022 17:56:15 +0000

We had the pleasure of interviewing our Manager of Video, Alex Hedstrom for this edition of Who We Are. Read on to find out what fuels the DealerOn Marketing efforts. Hint: Its round, covered in cheese, and his favorite can be found in Rockville, Maryland. What team are you on and what is your role/job title? I’m the Manager of...

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Who We Are: Ian Zang, Senior Training Specialist

Cris Gresko — Fri, 06 May 2022 14:13:25 +0000

Introducing Ian Zang – Senior Training Specialist by day, board game creator by night. Read more about Ian in this week’s Who We Are. What team are you on and what is your role/job title? I’m on the Training Team, and I am a Senior Training Specialist How does your team/role contribute to the success of DealerOn? Our team supports...

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Who We Are: Cesar Hernandez, Manager Of Data Support

Sean Kerndt — Fri, 22 Apr 2022 16:08:04 +0000

Our Manager of Data Support, Cesar Hernandez was able to take time out of his day to give us a look behind-the-scenes at the world of OEM data management, coordinating with our engineering teams, and keeping inventory syndications going full-steam ahead. What team are you on and what is your role at DealerOn? Data Support, I manage the team and...

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Aaron Thumma, Scrum Master

Sean Kerndt — Fri, 25 Mar 2022 14:41:42 +0000

Scrum Master is a critical role in any Agile project management organization, especially one with as many ground-breaking products being developed as we do at DealerOn. Our Scrum Master, Aaron Thumma, took time out of his busy schedule to speak with us about his role at DealerOn, his love of travel, and more in this edition of Who We Are....

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Who We Are: Tim Kaetzel, Senior Manager of Development

Sean Kerndt — Tue, 08 Mar 2022 16:14:12 +0000

One of the leaders of our Development Team was gracious enough to take time out of his schedule to speak with us about life at DealerOn, his passion for software development, and more. Read our latest edition of Who We Are to learn about our Senior Manager of Development, Tim Kaetzel. What team are you on and what is...

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Who We Are: Christina Cuatto, Group Product Manager

Sean Kerndt — Fri, 28 Jan 2022 20:44:15 +0000

We were thrilled to be able to sit down with the leader of our Marketplace Apps Team, Christina Cuatto! Not only is she the face of our Wednesday Workshop series, Christina leads various product initiatives such as Apex Digital Retail, working diligently to bring dealerships innovative web solutions. Learn more about this key member of the DealerOn team in this...

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Who We Are: Tony Soares, Director of SEO

Sean Kerndt — Mon, 20 Dec 2021 15:34:20 +0000

We’re learning everything from what it takes to make it in the competitive automotive SEO world to what it would be like to sit down with Nikola Tesla in this Who We Are interview with Director of SEO, Tony Soares! What team are you on? And what is your role at DealerOn? I am the Director of SEO for...

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Who We Are: Tess Bandos, Customer Success Manager

Sean Kerndt — Wed, 24 Nov 2021 19:32:38 +0000

We were lucky to have the chance to speak with one of our fantastic Customer Success Managers, Tess Bandos, for an in-depth Who We Are interview. Find out how Tess promotes collaboration within her team and much more in the full interview. What team are you on and what is your role at DealerOn? I’m on the Customer Success team...

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Who We Are: Dylan McLane, Director of Design and Implementation

Sean Kerndt — Fri, 22 Oct 2021 15:35:30 +0000

We’ve got a fantastic Who We Are interview for you this week! We had the chance to sit down with our Director of Design and Implementation, Dylan McLane and spoke about everything from his passion for soccer to what has made his team’s so successful at DealerOn. Don’t miss it! What team are you on? And what is your...

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Who We Are: Javier Urbina, Product Manager

Sean Kerndt — Fri, 27 Aug 2021 18:13:34 +0000

We had a great interview with a key member of our Product Team, Javier Urbina. Javier has a key role in bringing many of DealerOn’s products to life and we were thrilled that he was able to find the time to chat with us. What team are you on and what is your role/job title? I’m a Product...

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Who We Are: Brittany Beene, Employee Experience Advocate

Sean Kerndt — Fri, 30 Jul 2021 18:09:57 +0000

Since her first day at DealerOn Brittany Beene has been instrumental in making DealerOn a positive place to work, learn, and grow. We’re thrilled to share her Who We Are interview with you. What team are you on and what is your role/job title? I am one of our employee experience advocates on the people team. How does your team/role...

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Who We Are: Carolina Cacioli, Web Design Project Lead

Sean Kerndt — Fri, 02 Jul 2021 16:30:27 +0000

We had a great chat with one of the leaders of our amazingly talented Design Team, Carolina Cacioli! We discuss what makes DealerOn’s website design so effective and much more in this week’s Who We Are. What team are you on and what is your role/job title? I am on the Design Team, where I’m a Web Designer Project Lead...

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Who We Are: Darius Byrd, SEO Manager

Justin Robinson-Prickett — Fri, 28 May 2021 15:00:15 +0000

We had the pleasure of sitting down with one of the key members of our SEO Team, Darius Byrd. Darius is a SEO Manager at our Dallas location, and we had a blast discussing Search Optimization, anime, and what drives him to perform at his best. What team are you on and what is your role/job title? I am Darius Byrd, one...

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Who We Are: Alyssa Adams, Director of Customer Success

Sean Kerndt — Fri, 14 May 2021 18:01:55 +0000

We were lucky to be joined by a couple of DealerOn All-Stars for this week’s Who We Are; Alyssa Adams, Director of Customer Success, and The Official Good Boy of DealerOn, Moose. What team are you on and what is your role/job title? I am part of the Customer Success Team out of Michigan. My role is the Director of...

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Who We Are: Courtney Mahoney, Director of Enterprise Customer Success

Sean Kerndt — Fri, 23 Apr 2021 18:20:04 +0000

We’ve got another great Who We Are for you! This week it’s DealerOn’s own Courtney Mahoney, Director of Enterprise Customer Success. We cover everything from team building to beef jerky in this special interview. What team are you on and what is your role/job title? Thank you so much for having me! I’m Courtney Mahoney, Director of Enterprise Customer Success...

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Who We Are: Jayna Freeman, Director of Customer Support

Sean Kerndt — Tue, 23 Feb 2021 17:59:23 +0000

We sat down with our Director of Customer Support to discuss her philosophy on delivering quality dealership support, travelling around the world, and superpowers. What team are you on and what is your role/job title? My name is Jayna Freeman and I’m the Director of Customer Support for DealerOn. I oversee the Customer Support, Enterprise, Data Support, and Training teams....

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Meet our Director of OEM Project Management, Jim Robertson

DealerOn Admin — Wed, 30 Sep 2020 13:24:22 +0000

DealerOn is the sum of its parts and without our amazing employees and their stories we wouldn’t be who we are. Meet Jim, our Director of OEM Project Management.

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